Broadband Network Assurance
Superior broadband experiences, delivered
NumoData IPMon is an autonomous broadband experience assurance platform that actively tests network performance from core to customer device, correlates results with topology data, and triggers automated diagnostics when service and experience quality degrades. It enables CSPs and ISPs to resolve issues before subscribers feel them, cutting truck rolls, reducing MTTR, and protecting revenue.
Most tools drive network KPIs. We drive digital experiences.
Most service providers are stuck chasing KPIs with fragmented tools, manual workflows, and reactive guesswork, while customers feel every slowdown, stall, and broken promise.
of dissatisfied broadband subscribers are actively considering switching providers
Customer experience blind spots
Standard quality of service (QoS) metrics like raw latency only shows part of the picture, masking the true experiential insight that drive customers away. NumoData delivers that by tracking what users feel like video, and voice quality, right-first-time connections, and OTT responsiveness, correlated with QoS factors like jitter for precise operator insight. See your network the way your customers do and fix problems before they leave.
Automating incident correlation and RCA can accelerate problem detection and diagnosis by up to
Reactive firefighting
Are your engineers currently spending more time on support calls than actual network optimization?
Reactive operations drain your teams, customers, and resources. IPMon breaks that cycle with automated anomaly detection, accurate root-cause verification and actionable insights. Transform your engineers from firefighters into innovators who focus on designing better broadband experiences.
*Telia/TM Forum Catalyst, 2025
of truck rolls are unnecessary
OpEx & CapEx waste
IPMon optimizes both OpEx and CapEx and provides precise capacity planning and resource utilization to streamline operations within a single unified network view.
of technician productivity is consumed by wrong first-time connections, costing around $6 per subscriber every year
Error-prone deployments
IPMon validates services at turn-up, catches activation issues instantly, and proves performance, cutting truck rolls, restoring trust, and preventing churn from failed or delayed provisioning.
of UK and US households are considering switching internet providers due to poor quality of experience
Inconsistent customer experience
IPMon actively tests throughput across peak and off-peak periods, exposing congestion, protecting application performance, and giving operators empirical evidence to sustain SLA confidence.
Cost of inaction
QoE degradation
Every dip in experience sends more subscribers disconnecting accelerating lost revenue.
Redundant dispatches
Unnecessary truck rolls pile up fast, inflating OpEx and wasting field resources.
CPE replacements
Blind CPE swaps burn margin on every box you ship and roll you dispatch.
IPMon: End-to-end broadband assurance
From service activation to root-cause isolation, IPMon gives CSPs a complete real-time view of their broadband networks and automates service assurance so issues are found and fixed before customers feel them.
Certify every service from day one
Automate service turn-up and “birth certificate” validation with standards-based testing, cutting assessment from hours to minutes and driving far higher right-first-time connections, boosting customer loyalty.
Experience what your customers do
Run active synthetic tests for latency, packet loss, jitter, browsing, over the top (OTT), speed, clarity of voice, DNS, webRTC, and much more, to measure quality of service and experience continuously and granularly across broadband, mobile, transport, and edge environments.
Answer the “why” and go beyond hunting symptoms
Correlate test data with topology-driven anomaly detection to group impacted services, surface likely root causes across network domains, and guide operations teams to faster detection, understanding and repair.
Deploy anywhere your network lives
Use cloud-native, on-premises or hybrid core setups with flexible verifiers across Kubernetes, Docker, customer premises equipment, residential gateways, Linux, Android, and other edge environments to scale assurance where visibility matters most.
Full lifecycle coverage
Assure every step of the service lifecycle in one place – from activation and initial turn‑up to continuous experience monitoring and on‑demand troubleshooting.
Power closed‑loop automation
Save time, money and energy by closing the loop autonomously with AI enabled workflows that detect issues, diagnose root cause, and trigger the right remediation actions with minimal manual effort.
Democratize network intelligence analysis
With IPMon’s LLM agent, anyone can ask questions about the state of the network in plain language and get clear answers, helping to understand and fix issues faster.
Hear how your peers are delivering exceptional experiences
Tier-1 US CSP
Challenges
Ensure seamless on-demand service activation and assurance across complex multi‑vendor broadband networks, while cutting churn and ending internal finger‑pointing during outages.
Solution
IPMon unlocked end-to-end network visibility, enabling rapid Residential Gateway (RG) & Customer Premises Equipment (CPE) testing and driving transformation to next-generation, on‑demand operations for their broadband services.
Outcome
· 50% lower MTTD (faster issue detection)
· 30% lower MTTR (faster issue resolution)
· $50 Million OPEX reduction
· 5% reduction in truck rolls
· Higher customer satisfaction (NPS +96)
· Faster order‑to‑cash
Challenges
Complex, time-consuming service planning and delivery, with slow, manual, error‑prone order‑to‑cash processes for enterprise customers.
Solution
NumoData Ontology layered a semantic digital twin over Vodafone’s network, and with IPMon, delivered automated end‑to‑end network visibility and faster feasibility assessment across mobile, transport, 4G/5G, and edge domains.
Outcome
· 1,370+ person‑days saved in planning
· 75% more accurate root cause analysis (RCA)
· Offer creation cut from 12 weeks to minutes
· Faster order‑to‑cash
· Faster service turn-up
Vodafone
IPMon and Ontology: the path to autonomous networking
By unifying deep network understanding with real-time network telemetry, NumoData delivers the fastest path
to true autonomous networking.
With over 17 years of experience modelling the world’s most complex networks, NumoData Ontology enables operators to move beyond monitoring metrics to understand impact, intent, and outcomes and deliver unmatched digital experiences
IPMon FAQs
What is IPMon?
IPMon is the next evolution of Worx, it combines active network testing, quality of service and experience, end-to-end network visibility, operational analytics, and topology-aware diagnostics into one solution, removing blind spots, siloed tools, and slow, reactive troubleshooting.
What problems does IPMon solve?
IPMon solves the visibility, reliability, and cost problems that come with operating modern broadband, FWA, and 5G networks at scale.
It enables operators to automate service turn‑up, finds the exact root cause of faults fast, and cuts truck rolls, Customer Premises Equipment (CPE) swaps, Mean time to repair, (MTTR), and OPEX by using active tests through a topology aware system that uses advanced analytics instead of slow, manual and reactive troubleshooting.
How does IPMon provide true end-to-end visibility from the core network to the customer device and internet services?
IPMon deploys verifiers at multiple points in the network (core, backhaul/xHaul, access, edge, CPE, RG, and mobile) to generate active test traffic and measure performance at each segment. This yields continuous metrics such as latency, loss, throughput, HTTP/HTTPS performance, DNS resolution, and application‑level KPIs from the core all the way to the customer device and out to internet services.
Tests like segmented speed test, traceroute path analysis, 5G slice testing, OTT/video tests, and point to point protocol over ethernet (PPPoE) allow you to see exactly where performance degrades along the path. Combined with Ontology’s digital twin and operational analytics, IPMon correlates these measurements with topology and business context to support end‑to‑end and segmented views in a unified view.
Which network services and technologies can IPMon actively test and monitor?
IPMon covers a broad set of transport and service‑layer tests for IP, Ethernet, and application workloads, including TWAMP, iPerf, ping, continuous ping, UDP/TCP echo, smart loopback, and Ethernet reflectors. At the service level, it supports HTTP/HTTPS, HTTP/2, QUIC, DNS/ENUM, OTT, WebRTC, PPPoE, LDAP, DHCP, and more.
For next‑generation services, IPMon can test broadband/FTTx, FWA, 5G network slices, mobile backhaul, and voice (SIP, VoLTE, Diameter) with both QoS and QoE metrics. It also supports 5G assurance tests, segmented speed tests, and OTT/video streaming simulations, enabling verification that customers receive the performance they pay for and that premium app experiences remain protected.
Can IPMon support ingesting third party data sources?
Yes, IPMon is a multi-source platform capable of ingesting and correlating data from third-party systems. It supports a range of data domains and can be configured to correlate external telemetry alongside IPMon active test data.
Does IPMon have its own NBI (Network Bound Interface)?
Yes, IPMon has its own analytics module, but it can be integrated with some other platforms for different uses cases where NBI is required.
Can IPMon support legacy Solutions from NumoData?
Yes, IPMon can integrate with legacy NumoData Solutions.
How does IPMon reduce truck rolls?
IPMon validates services by running continuous active tests across the network. When a fault is detected, automated root-cause isolation pinpoints whether the problem is in the core, access, CPE, or a customer device, thereby eliminating unnecessary field visits that happen when operators cannot isolate the fault remotely. Operators typically achieve a 5-12% reduction in truck rolls within the first year of deployment.
What is the difference between IPMon and traditional network monitoring?
Traditional network monitoring is largely passive, collecting counters and alarms from network elements. IPMon actively injects test traffic at every point in the network and measures what the customer experiences, including latency, video quality, voice MOS, DNS resolution, OTT performance, and more. It then correlates those results with topology context to identify root cause rather than just surface symptoms, enabling faster resolution with fewer escalations and field dispatches.